If stuck at a RSD protocol or Fast boot screen, reboot the tablet by holding power button then pressing the volume up) Make sure message states Android Recovery before you go to next step). (if you continue to press volume down at that message, the message will cycle through “RSD, Fastboot, and back to Android Recovery. “Android Recovery” will appear on top of screen if timing is done correctly.(you should not hold down the power button after it turns on and logo appears) Turn on the Android device with power button, wait a full 2 seconds from the time the Android device starts showing the manufacturer logo, then press and hold the down Volume key.You may need to use two hands in this process to press and hold buttons properly. If your tablet is completely locked up and you cannot access the menu functions, use the following method to perform a hard reset using external keys on your phone or tablet: How to do a hard reset using external keys? You will loose everything on the tablet as it will be reset to the factory specifications and image. Or, you can reset the tablet to the original factory setting yourself.
If you do not have a Gmail account, or you forgot the lock code PIN or Password, you are SOL – your only option is to send the tablet to the manufacturer to be reset. If you have activated the Android Device Manager feature on your Android device, and you forgot the lock code, then you can use the Android Device Manager to reset the password and unlock the Android phone or tablet.Ĭheckout this page for more information Remotely reset the password on an Android Phone or Tablet.
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